Celuna-Support

Celuna — Support

Celuna is a calm place for families caring for a loved one with dementia.

Contact

Questions, bugs, or feedback — email celunaapp@gmail.com. I usually reply within 2 business days.

Common questions

Where is my data stored?

On your device by default — Celuna works fully offline with no account. If you create an account and share a Circle with your family, the information you choose to share is also stored securely on our servers so everyone helping can see it, visible only to your own circle. Your private journal and wellbeing entries are never shared. We never sell your data and never show ads.

What is Caregiver+?

Celuna is free. Caregiver+ is an optional subscription that lets your whole family share one Circle — the same medications, notes, and daily updates on everyone’s phone — plus unlimited doctor summaries. It starts with a 7-day free trial.

How do I manage or cancel my subscription?

On your iPhone: Settings → tap your name at the top → Subscriptions → Celuna. You can cancel anytime there, and you keep access until the period you’ve paid for ends.

How do I delete my data?

To erase everything on your device: Account & Backup → Erase all data. If you have an account, you can also permanently delete it and everything synced to our servers: Account & Backup → Delete account. Deleting the app also removes all data on your device.

Can I use Celuna for someone who doesn’t have dementia?

Yes. It works for any caregiving situation.

How do I report a bug?

Email the address above with your iPhone model and iOS version if you can.